What we use your information for

We use your details to:

• Respond to your tour request or support message
• Coordinate timing and pickup guidance
• Answer questions about pacing, comfort, or accessibility
• Keep communications clear so you know what to expect next

Information we may receive

• Your contact details (such as name, email, and phone)
• Travel preferences (such as preferred date and traveler count)
• Message details you choose to share
• Request context used to respond accurately

How we protect your data

We take reasonable measures to help protect personal information from unauthorized access, loss, or misuse. Access is limited to people who need it to respond to your request.

Email updates and choices

If you opt in, we may email you updates related to your request. You can contact support to ask about communication preferences.